Jewellery Care Guide

Keep your jewellery looking beautiful for years to come with our comprehensive jewellery care guide. Whether you wear sterling silver, gold, gold-plated jewellery, gemstones, pearls or fashion jewellery, proper care will help preserve its shine, colour and longevity.

Sterling Silver Jewellery

Sterling silver is highly durable and ideal for daily wear. Our silver jewellery is crafted from solid 925 sterling silver.

To clean sterling silver jewellery and remove tarnish, use a soft silver polishing cloth to gently restore shine. For a deeper clean, wash your jewellery in warm water with a small amount of mild soap, gently rub with a soft cloth, then rinse and dry thoroughly.

For heavier tarnish, use a silver-specific cleaner or polishing cloth designed for sterling silver. Avoid harsh chemicals or abrasive materials, as these can damage the surface.

Store your silver jewellery in an airtight pouch and keep it away from moisture, perfumes, and humidity to help prevent tarnish.

Solid Gold Jewellery

For everyday cleaning, gently wipe your jewellery with a soft, lint-free cloth. It’s important to use a soft material, as anything rough can leave small scratches on the surface. For a more thorough clean, mix a small amount of dishwashing liquid with warm water and soak your jewellery for five minutes. Use a soft toothbrush to gently clean around the finer details and hard-to-reach areas. Once finished, rinse your gold jewellery well with warm water and gently dry.

To help keep your solid gold looking its best, store each piece separately so it doesn’t come into contact with other jewellery. Jewellery boxes with individual compartments or small storage bags are ideal for preventing scratches and damage. Always store your jewellery in a clean, dry place away from moisture.

Gold Plated Jewellery Care

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

Gold plated jewellery looks amazing, but the gold layer is delicate—so a little care goes a long way. Keep it away from water, perfumes, lotions, and cleaning products, and take it off before showering, swimming, or working out.

  • Do not use silver polishing cloths (these will strip gold plating)
  • Keep it simple - just wipe it gently with a soft, dry cloth after wearing.

Store your pieces in a soft pouch or jewellery box, and keep them separate so they don’t rub together. This helps your jewellery stay looking shiny and new for longer.

Gemstone & Pearl Jewellery Care

Different gemstones have different hardness levels. We advise you to remove jewellery before swimming, showering, or exercising, and avoid contact with perfumes, lotions, and household chemicals.

Pearls are delicate, organic gemstones that requires gentle care to maintain its natural lustre. Always put pearls on last after applying perfume or hairspray, and wipe them with a soft cloth after wearing. Store your pearls in a soft pouch (not airtight), and avoid exposure to water, heat, and chemicals to keep them looking their best.

Jade jewellery, including New Zealand pounamu (greenstone), is known for its strength, durability, and deep cultural significance. Avoid dropping or knocking your jade against hard surfaces. To clean your greenstone jewellery, simply use warm water and a soft cloth, then dry thoroughly. Tip: Wearing your greenstone regularly can help maintain and enhance its natural lustre over time.

Lab-grown diamond jewellery offers the same durability, brilliance, and sparkle as natural diamonds, making it an excellent choice for everyday wear. To keep your lab diamond jewellery looking its best, clean it regularly using warm water, mild soap, and a soft brush to remove built-up oils and residue. To prevent damage, store your diamond jewellery separately from other pieces, as diamonds can scratch softer metals and gemstones.