Keep your jewellery looking beautiful for years to come with our comprehensive jewellery care guide. Whether you wear sterling silver, gold, gold-plated jewellery, gemstones, pearls or fashion jewellery, proper care will help preserve its shine, colour and longevity.
Sterling silver jewellery will naturally tarnish over time. This is a normal process caused by exposure to air, moisture, sulphur, and even perspiration.
To keep your silver jewellery looking its best, clean it regularly and store it in an airtight jewellery box or pouch to help reduce tarnishing. Avoid exposure to water, humidity, perfumes, and household cleaning products, and remove your jewellery before showering, swimming, or exercising.
To clean sterling silver jewellery and remove tarnish, use a soft silver polishing cloth to gently restore shine. For a deeper clean, wash your jewellery in warm water with a small amount of mild soap, gently rub with a soft cloth, then rinse and dry thoroughly.
For heavier tarnish, use a silver-specific cleaner or polishing cloth designed for sterling silver. Avoid harsh chemicals or abrasive materials, as these can damage the surface.
To help prevent tarnish from returning, store your silver jewellery in an airtight pouch and keep it away from moisture, perfumes, and humidity.
9ct gold does not tarnish like sterling silver, but it can lose its shine due to dirt, oils, and exposure to chemicals. Regular cleaning will keep it looking its best.
To clean 9ct gold jewellery use warm water and mild soap, gently scrub with a soft brush or cloth, then rinse and dry thoroughly.
While 9ct gold is more scratch-resistant than 18ct or 24ct gold, it can still develop fine scratches over time with regular wear.
Gold plated jewellery looks amazing, but the gold layer is delicate—so a little care goes a long way. Keep it away from water, perfumes, lotions, and cleaning products, and take it off before showering, swimming, or working out.
Store your pieces in a soft pouch or jewellery box, and keep them separate so they don’t rub together. This helps your jewellery stay looking shiny and new for longer.
Keep it simple - just wipe it gently with a soft, dry cloth after wearing. Avoid polishing cloths or harsh cleaners, as they can wear down the gold plating.
Different gemstones have different hardness levels. We advise you to remove jewellery before swimming, showering, or exercising, and avoid contact with perfumes, lotions, and household chemicals.
Pearls are delicate, organic gemstones that requires gentle care to maintain its natural lustre. Always put pearls on last after applying perfume or hairspray, and wipe them with a soft cloth after wearing. Store your pearls in a soft pouch (not airtight), and avoid exposure to water, heat, and chemicals to keep them looking their best.
Jade jewellery, including New Zealand pounamu (greenstone), is known for its strength, durability, and deep cultural significance. Avoid dropping or knocking your jade against hard surfaces. To clean your greenstone jewellery, simply use warm water and a soft cloth, then dry thoroughly. Tip: Wearing your greenstone regularly can help maintain and enhance its natural lustre over time.
Lab-grown diamond jewellery offers the same durability, brilliance, and sparkle as natural diamonds, making it an excellent choice for everyday wear. To keep your lab diamond jewellery looking its best, clean it regularly using warm water, mild soap, and a soft brush to remove built-up oils and residue. To prevent damage, store your diamond jewellery separately from other pieces, as diamonds can scratch softer metals and gemstones.
