Black Friday Sale - 20% Off

The Black Friday 20% Off Sale is active from 9:00 am on Thursday, November 21, to 10:00 pm on Monday, December 2, 2024, with no exceptions. This promotion is available both online and in-store.

Discount Details:

• The 20% discount applies to all full-priced jewellery, watches, and handbags. Prices online are already marked down, while in-store discounts will be applied at checkout.
• This offer applies only to items available during the promotional period. Future inventory is not included.
• Exclusions: Gift vouchers, clearance items, already discounted products, and repair services are not eligible for the discount.

Stock & Availability:

Limited quantities available; first come, first served, while stocks last. No rain checks.

Final Sale Policy:

• Please choose carefully, as all Black Friday sale items are final sale, with no returns, exchanges, or credits unless an item is faulty. This includes size exchanges due to rapidly changing stock levels, and we are unable to hold items.
• Other discounts or offers cannot be combined with this Black Friday promotion.
• Due to high demand, order processing and shipping may experience delays.

Inventory Accuracy:

• Although we make every effort to ensure our inventory is correct and up-to-date, some items showing as being in stock at the time an order is placed might be unavailable. If this occurs, an online representative will organise a refund.

Shipping Times

• Please allow for some delays in order processing time and delivery given how busy this time of year is for all retailers and couriers. We will not be able to refund you if your order does not arrive in time.

IN-STORE TERMS AND CONDITIONS

• The Black Friday 20% Off Sale is active from 9:00 am on Thursday, November 21, to 10:00 pm on Monday, December 2, 2024, with no exceptions. This promotion is available both online and in-store.
• Not all online styles are available in-store. The 20% discount is only valid at all Silvermoon stores in Christchurch.
• Sale items purchased during the Black Friday event are final sale and cannot be returned or exchanged unless required by law. Please ensure you are satisfied with your selection before purchasing.
• During the Black Friday sale period, we cannot hold or reserve items. Sales are on a first-come, first-served basis.
• Black Friday discounts are subject to stock availability. Once stock is sold out, it will not be replenished at the promotional price.
• We do not transfer or order discounted items between stores.
• The 20% discount is valid only on items available during the Black Friday Sale period and does not apply to items added after the sale ends. This discount cannot be combined with other promotions, offers, laybys, or vouchers.
• Exclusions: Gift vouchers, clearance items, already discounted products, and repair services are not eligible for the discount.

Acceptance of Terms & Conditions

The following terms apply to the use of this website. By using this website you acknowledge that you have read, understood, and agree to be bound by these terms. Silvermoon reserves the right to change the information on this website from time to time, including the terms and conditions, without further notice. Any amendments will be effective immediately.

Pricing

All prices are shown in New Zealand dollars, and are inclusive of tax (GST is currently 15%). All prices displayed are correct at time of publication. However, we reserve the right to alter prices without prior notice. If this occurs after an order has been placed, we will contact you prior to processing your order.

Product Descriptions

Even though Silvermoon attempts to provide accurate descriptions of all products available on the website, we are not responsible for any typographical or pictorial errors in this website. If a product purchased is not as described, please contact us immediately, prior to the item being worn.

Promotions & Special Offers

Please note that not all offers / promotions available instore at Silvermoon are available online. Please read the terms and conditions of each promotion to check eligibility (or contact us via customersupport@silvermoon.co.nz). Items that have been heavily discounted, or are the clearance section of the website, may not be available instore at the price advertised on the website.

Orders

By placing an order using this website you are agreeing to the terms and conditions, and price displayed on the website. An automated confirmation email will be sent to the email address provided by the customer within 10 minutes of placing the order. If you do not receive this confirmation email please check your Spam Folder. This confirmation email also acts as a proof of purchase for both warranty issues, and exchange purposes. In the event of a product no longer being available once ordered, Silvermoon will contact the customer within 3 working days and offer an alternative product or a full refund. During peak periods of trade there may be delays in the dispatch of orders. We will do our best to inform customers about this with a message on the website. Silvermoon reserves the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity.

International Orders

Customers should be aware of their country’s import fees / duties. These fees, should they occur, are the responsibility of the purchaser.

Loss or Damage in Transit

Loss or damage to purchases occurring in transit is the responsibility of the courier company. Silvermoon use New Zealand Post Track & Trace for all domestic orders. This is a legal requirement when distributing jewellery, and not an optional cost. Silvermoon is not responsible for any loss of items that are incorrectly signed for.

Third Party Advertising & Linked Sites

The website may contain third party advertisements and links. However, this in no way implies Silvermoon’s endorsement of these advertisements / sites, or any association with their operators.

Limitation of Liability

The customer agrees that their use of this website is at their sole risk. Silvermoon will not be liable for any loss or damage (direct or otherwise) you encounter in connection with your use of, or inability to use, this website or any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website. Silvermoon excludes any condition or warranty that could apply to this website or any content on it, whether express or implied (but only to the extent that this is allowed by law). Silvermoon does not guarantee that this website will be secure or free from bugs or viruses.

Intellectual Property & Our Other Rights

Silvermoon is the owner or the licensee of all intellectual property rights in this website and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved. In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.

Governing Law

Any contract arising from the use of this website is subject to the laws of New Zealand.